PRIVACY POLICY

MODLOG is operated by Collinghamco Ltd, a company registered in England and Wales.

Contact: collinghamcoltd@gmail.com

Website: https://modlog.online

We collect the following personal data when you use MODLOG:

• Account data: email address, full name, password (hashed)
• Profile data: vehicle details, modification logs, photos you upload
• Payment data: billing details processed securely via Stripe (we do not store card numbers)
• Usage data: pages visited, features used, timestamps
• Communications: messages sent via contact forms or in-app messaging
• Technical data: IP address, browser type, device information

We use your data to:

• Provide and improve the MODLOG platform and its features
• Process subscription payments and manage your account
• Send transactional emails (account verification, password reset, notifications)
• Display your public build profiles to the community (only when you opt in)
• Comply with legal obligations
• Respond to support requests and enquiries

We process your personal data under the following legal bases:

• Contract: to fulfil the services you've signed up for
• Legitimate interests: to improve our platform and prevent fraud
• Consent: for optional features such as marketing emails
• Legal obligation: where required by law

We use cookies and similar technologies to operate the platform, remember your session, and analyse usage. See our Cookie Policy for full details.

We do not sell your personal data. We share data only with:

• Stripe: payment processing (PCI-DSS compliant)
• Google (Gmail/Calendar): for optional integrations you authorise
• Cloud infrastructure providers who process data on our behalf under data processing agreements
• Law enforcement where legally required

We retain your data for as long as your account is active. If you delete your account, your personal data is removed within 30 days, except where we are required to retain it for legal or financial compliance purposes.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate data
• Erasure ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, email us at collinghamcoltd@gmail.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. All data is transmitted over HTTPS. Passwords are stored hashed and salted.

MODLOG is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. The "last updated" date at the top reflects the most recent revision.

For privacy-related queries: collinghamcoltd@gmail.com

Collinghamco Ltd, England, United Kingdom